Available for freelance work · Caracas, Venezuela

I automate customer service on WhatsApp and build the software your business needs.

I'm Michael. I help shops and small teams reply faster and stop doing by hand what a system can do for them: AI WhatsApp bots, custom dashboards, and web and mobile apps connected to the tools they already use.

Message me on WhatsApp See case studies →

Trusted by

NQLN

Tizza La Victoria

Soluciones JM

Petch

Oriencoop

Case studies

Measurable results, not just pretty screens.

NQLN · Retail

From 7 hours to 2 minutes to answer every customer.

A WhatsApp bot that understands text, voice notes and photos, checks stock in Shopify and Odoo and validates payments. When it isn't sure, it hands the conversation to a person. Before, on the busiest days, some customers waited up to a week.

first reply: 2 min
people on chat: 10→3
saved per month: $2,100

nqlnstore.com

NQLN Store online

Hi, do you have this bag in black?

Hi! Yes, there are 4 left. Shipping or store pickup?

Ship it to Maracay. I already sent the payment.

Received and validated. Your order ships tomorrow.

Tizza · Education

An AI tutor already used by 430+ students.

A platform to study math, physics and chemistry. I built it alone, end to end: web, iOS and Android, with schools, roles and a teacher dashboard.

students: 430+
platforms: 3

tizza.app

Tizza screen: a student solving an exercise with the AI tutor

La Victoria WhatsApp bot and cash-flow dashboard with bank reconciliation. Operations went from 9 people to 3: US$1,200 less in payroll a month, for about US$150 a month in AI. Tech lead · 2025
Engrana ↗ My SaaS: a WhatsApp sales agent for shops. Own product · 2026
Soluciones JM Next.js ERP for a US client: inventory, purchasing and accounting. Frontend lead · 2024

See all projects →

Process

Simple and transparent from day one.

1
A 15-minute call

You tell me the problem. I tell you whether I can help and what to tackle first.
2
Progress every week

You see the product working with your real data while it's being built.
3
Launch and measure

In production with clear metrics. If something breaks, I fix it.

About

Almost 4 years building software real people use.

I work with TypeScript end to end and connect what I build to WhatsApp, Shopify, Odoo, Make and n8n. I'd rather understand the problem before opening the editor, and I say early when something won't go as planned.

I was tech lead at Vitrina Online and have worked with clients in Venezuela, the US and Chile. Native Spanish speaker, intermediate English (B2).